Spare a thought for staff at Tottenham Hale, which is nearing the end of a long and extensive refurb.
The upshot of said refurb is that the Greater Anglia and LUL stations will become much more closely intertwined - to the extent that reps have serious concerns that it could all go pear-shaped. Two different companies, with two different radio systems, working to two different rule books ... what could possibly go wrong?!
To take just one example, a gateline into the LUL station will be staffed by GA staff - but with gatelines being the main means of implementing crowd control, how can LUL staff control crowds in their own station?
Back to the drawing board, we think ...