Staff across the job have been shocked to hear about the brutal assault on our workmates at West Ham station last Wednesday. Tubeworker sends our solidarity to those involved and is pleased to hear about the great support they are getting from colleagues. Not so much from management, though, we hear.
In response to this, we need concrete action: not crocodile tears, and not sticking-plaster attempts to use inadequate technological fixes to address the problem.
Concrete demands follow from the key issues in the assault: