Diary of a Tube worker: Another day “up the wall”
“What the hell is going on with TfL at the moment?”, an angry passenger says as they walk towards my driver’s cab, squeezing past everyone else as they stand looking slightly bewildered on the platform, after an announcement that my train will be emptied there because of a signal failure. I’ve seen them with one eye and with the other I’m watching how many cars back the CSA [Customer Service Assistant, station staff] has got down the platform, shutting the doors. Their mask now pulled down, they address me again, “What is this? Will there be another train? What’s going on? And you are on...