Piccadilly line

It seems that on Green Park group, management have added an extra stage to the attendance/discipline procedure. Now, you have a 'fact-finding interview' before being sent to an LDI.

What Tubeworker wants to know is: what facts do managers need to find out that they couldn't unearth at the Return To...

Management have a handy hint for ticket sellers. If someone asks for a quid's credit to be added to their Oyster card and tenders a twenty pound note, ask them "Are you sure you wouldn't like more credit than that?".

Staff at Arnos Grove were not convinced, but dutifully followed the advice...

Management have had a bright idea - you know, one of those that involves compromising safety in order to keep the service running and the cash coming in.

So what is this bright idea? They want to keep Holloway Road station open if the lifts go out of service. Quite how they plan to get people out...

Drivers at Bollo House (Acton Town) have had enough of the management regime in their depot and have asked RMT to ballot them for strike action.

The problems have been going on for some time now, and drivers' patience is exhausted. Management have clamped down on sickness and SPADs, and while...

At Earls Court control centre, management have introduced 'corrective action plans'. A member of staff gets so many 'items' and they are hauled off by a manager to 'agree' and implement a plan.

But there was no consultation with the union, and there is no involvement of reps in the process...

It seems that staff destined for the Heathrow Terminal 5 are to be trained at Queen's Park station in detrainments.

But Heathrow T5 is to be staffed by non-LUL staff, so why are we letting them train on our stations?!

This has no doubt been agreed with LUL management. Pity they didn't agree it...

We know it's London Fashion Week soon, but this is going a bit far ...

In Heathrow management's latest wheeze, they want staff to wear a sash emblazoned 'Oyster Help' on the gateline! Is this Miss World - or perhaps Miss-Represented or Miss-Treated?! Staff are not mannequins, and will not be...

One of the (many) problems with the way Oyster is set up is that when visitors leave the country, they often miss out on claiming back their £3 deposit or unused pre-pay because they can't find an open ticket office with a short enough queue to make it worthwhile cashing in their chips.

Rather...

Heathrow Terminal 5 station will open next year, served by both Heathrow Express and our very own Piccadilly line. The LUL platforms will be staffed by workers who will only do LUL work, will be trained to LUL standards, and will carry out LUL procedures eg. detrainments.

So you'd expect them to be...

Agency staff are starting to appear in places other than the transferring Silverlink stations.

LUL have declared their intention to use them for special events - making us wonder what happened to the 'special events team' that was part of the much-lamented stations shorter working week deal.
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