Training

Training: cutting corners?

Management seem to determine to cut corners with training on stations. Having already chipped away at it over the years, so that it's crammed into two days per year, they've now attacked it further - insisting that CSMs, rather than accredited trainers, deliver it, and they summon people from...

Keep your distance

While operational training is still going ahead, it’s unclear how the company plans to maintain social distancing on the front of a train cab. Instructors on a number of lines are already refusing to take anyone else in their cab at the current time. Tubeworker thinks they are right to refuse. The...

"Transformation" rolls on: strikes can stop it in its tracks

As part of the latest phase of the TfL/LUL "Transformation" programme, management has announced sweeping job cuts in Track Access Control, Power Control, Service Control, LUCC, Skills Development, Waste, Pumps, Stations Building & Civils, and Signals Incidents.

Workers who play a vital role in...

New school vs old school?

London Underground is attempting to change the culture on the job. Fit for the Future introduced management into the day-to-day stations environment for the first time. LU has appeared recently to favour recruiting from industries with little culture of union organisation.

It has run recent...

"We didn't know you were coming..."

The words that many new part time and Night Tube starters were greeted with as they introduced themselves on the stations they had been assigned. After being assured by their trainers that they would go to the stations, meet the AM, speak to Cover Group Support and find out who they would be...

SATS life?

The Area Manager at one busy Zone 1 station has opted for the stick over the carrot in response to some disappointing scorecard figures for staff presence on platforms. The AM has instructed CSMs and CSSs to make daily inspections of all SATS duties, effectively creating another level of performance...

IM Emergency?

LU staff are being told to contact IM (IT) services only in an "emergency". IM services are apparently too short staffed to deal with routine queries.

Hardly surprising! LU decided that iPads and apps were the answer to everything. Tubeworker wonders how many extra IT staff were hired to support...

Cash Out

London Underground has not provided enough training to station staff on how to handle cash from the ticket machines since ticket offices closed.

Money piles up in the machines because too few staff are trained on how to take it out. LU brought in new snazzy Cash Handling Devices (CHD), and...

In the Sexism Club?

LUL managers appear to think they are in the TV series 'Life on Mars' as they have woken up in the 1970s (or even earlier) and banned pregnant women from driving trains. They have thrown a particular woman - Kyria Pohl - off her Train Operator training course, and stated that yes, this is because...

Wot No Training?

Training for station staff still seems to be in a total state post-”Fit for the Future”.

There are huge training backlogs on many groups, meaning few staff have the “TSIDs” required to float or service machines. Staff who’ve been displaced to lift stations are still waiting for lift training and...

This website uses cookies, you can find out more and set your preferences here.
By continuing to use this website, you agree to our Privacy Policy and Terms & Conditions.