Diary of a Crossrail worker: A mixed mood
The Elizabeth line is two weeks old and the inevitable teething problems are beginning to show. Staff continue to raise the alarm about under-staffing and confusion reigns about roster times. Throw into the midst a London Underground strike and you’ve got a potential powder keg! Our cohort has been thrown in the deep end, out on fully open stations after two weeks of training. We’re supposed to be shadowing colleagues, but due to everyone being busy we’re given general customer service duties. It’s frustrating to be on the front line without all the tools to do a full job. Assessments come and...